Terms of service

OVERVIEW

This website is operated by Nora Totes. Throughout the site, the terms “we,” “us,” and “our” refer to Nora Totes. Nora Totes offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink.

These Terms of Service apply to all users of the site, including, without limitation, browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all terms and conditions of this agreement, you may not access the website or use any services.

Any new features or tools added to the current store shall also be subject to these Terms of Service. We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. Your continued use of the website following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction, including copyright laws.

You must not transmit worms, viruses, or any destructive code.

A breach or violation of any Terms will result in immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted across various networks and adapted to technical requirements. Credit card information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

Headings used in this agreement are for convenience only and do not affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

Information on this site is provided for general purposes only. We are not responsible if information available on this site is inaccurate, incomplete, or outdated.

Historical information may be provided for reference only and may not be current.

We reserve the right to modify site content at any time without obligation to update information.

SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES

Prices for products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of it) without notice.

We shall not be liable for any modification, price change, suspension, or discontinuation of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products may be available exclusively online and may have limited quantities. Returns and exchanges are governed by our Return Policy.

We make every effort to display product colours and images accurately; however, we cannot guarantee monitor accuracy.

We reserve the right to:

limit sales by person, region, or jurisdiction;
limit quantities offered;
change product descriptions or pricing without notice;
discontinue products at any time.

We do not guarantee that products or services will meet individual expectations.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel orders at our discretion, including orders appearing to be placed by resellers or distributors.

You agree to provide accurate and current purchase and account information and to promptly update details such as email address and payment information.

For more details, please review our Return Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties or endorsement.

Your use of optional tools is entirely at your own risk and subject to third-party terms.

Future features and services will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Our Service may contain materials or links to third-party websites.

We are not responsible for examining or evaluating third-party content and assume no liability for third-party websites, products, or services.

SECTION 9 – USER COMMENTS AND SUBMISSIONS

If you submit comments, suggestions, or materials, you agree that we may edit, publish, distribute, and use them without restriction or compensation.

We may remove content deemed unlawful, offensive, or in violation of these Terms.

You are solely responsible for the accuracy and legality of submitted content.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our site may contain errors relating to product descriptions, pricing, promotions, shipping charges, or availability.

We reserve the right to correct errors or cancel orders without prior notice.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site:

for unlawful purposes;
to violate laws or regulations;
to infringe intellectual property rights;
to harass, abuse, or discriminate;
to submit false information;
to upload malicious code;
to collect personal information unlawfully;
to spam, scrape, or interfere with security features.

Violation may result in termination of access.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted, secure, or error-free service.

Nora Totes shall not be liable for any damages or losses arising from the use of our website or services.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Nora Totes, its affiliates, employees, partners, and service providers from any claim arising from your breach of these Terms or violation of law.

SECTION 15 – SEVERABILITY

If any provision of these Terms is deemed unenforceable, the remaining provisions shall remain valid and enforceable.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either party.

We may terminate access immediately if you fail to comply with these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Nora Totes regarding use of the Service and supersede prior agreements or communications.

SECTION 18 – GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the United Kingdom

SECTION 19 – CHANGES TO TERMS OF SERVICE

We reserve the right to update or modify these Terms at any time. Continued use of the website following updates constitutes acceptance of those changes.

CONTACT INFORMATION

Store Name: Nora Totes
Address: 435 Newport Road, Cardiff, CF24 1RP, United Kingdom
Email: i nfo@noratotes.com
Phone: +44 7457 408447

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)

We aim to respond to all enquiries within 1–2 business days